How to Guarantee Innovation & Sales Growth

World Class CX

Keynote

Monday 09:00 AM - 09:30 AM

Language: Engelsk

Learn from award-winning Amazon leader, Rose Jia, how to guarantee innovation and sales growth in any economic situation. She’ll walk through some case studies and tried-and-true hacks as well as a net-new mindset to help you tap into growth.

She will also explain about the marketer's secret Weapon in an AI world

With generative AI taking over specialized marketing roles, learn from Rose how you can remain "indispensable" in your business or organization by turning AI into a tool while redefining your value as a marketer.

About Prime Video

Prime Video delivers an entertainment destination unlike any other—fast, reliable, personal, effortless, and delightful. The Prime Video team comprises individuals who are all obsessively focused on one mission: to give consumers the world’s best-in-class digital video customer experience.

About Amazon:

Although Amazon has evolved over the years, one constant is customers’ desire for lower prices, better selection, and convenient services. Today, Amazon shoppers can find what they’re looking for online and in person. From delivering fresh produce to their doorstep to creating and distributing movies, music, and more, Amazon is always finding new ways to delight their customers.

Speaker

Rose Jia

Head of Customer Lifecycle, Amazon Prime Video

Rose is an award-winning Renaissance Marketer™ and a published author. She has been a marketing/growth leader, operator, banker, and entrepreneur in financial services, entertainment and retail. Across her global talks, she shares insights on how to drive business growth in any economic climate, how to create consistent innovation, and how to best leverage marketing. Currently, she leads the US Prime Video customer lifecycle team, focused on building new and innovative ways to acquire, engage and retain customers. Her recent and upcoming books include: The Renaissance Marketer's Shortcut to Get Finance to Say "Yes, And" (one in a series) and Growth Marketing Strategy: Drive Profits and Sustained Business Growth (pre-order available now).

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Guarantee innovation and growth, unlocking your Renaissance Marketer Mindset.

Rose Jia, Head of Customer Lifecycle, Amazon Prime Video

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